Photo by: Ricardo Ulke Acosta | Flickr | Public Domain
EducationNew Mexico
1 min.Read

New website launched for reporting higher education complaints in Texas

Raising concerns about colleges and universities is now just a click away with the new website initiated by THECB Ombudsman. 

Grace Tackman
By Grace Tackman
Last Updated:

The Texas Higher Education Coordinating Board Office (THECB) of the Ombudsman has introduced a new website providing the public with easy access to file complaints and submit feedback about higher education institutions. 

On the website, complainants can report violations of Texas Senate Bill 17 and Senate Bill 37, according to a Jan. 9 news release. The website also directs students to the Texas Higher Education Coordinating Board’s current student complaint portal, where they can file complaints about their college or university after completing their institution’s grievance process.

Complainants may identify the institution, cite the statutory provision allegedly violated, and submit supporting documentation. Those who submit false complaints may be held responsible for investigation costs, and the office may refuse to look into their additional claims, according to the website.

SB 17 (88th Legislature) bars diversity, equity, and inclusion programs in Texas public universities and colleges. SB 37 (89th Legislature) increases oversight and accountability of Texas higher education. 

Additionally, SB 37 also established an Office of the Ombudsman to investigate and respond to complaints from citizens and the public. Gov. Greg Abbott appointed Brandon Simmons to lead the THECB Office of the Ombudsman in October of 2025. 

“Through a user-friendly website and engagement on campuses across Texas, I look forward to a collaborative, productive partnership with our institutional leaders and students,” said Simmons. 

He added that Texas leads the nation with top-ranked, rapidly ascending universities, and their office is committed to supporting these institutions in serving the next generation of Texas students.

THECB stated in a  news release that Simmons has engaged with Chancellors and student leaders statewide and intends to conduct more outreach in the coming months. 

For corrections, news tips, and any other content requests, please send us an email at [email protected].

Hot this week

Community Spotlight

New Mexico’s Recipe for Hantavirus Risk—Climate, Deer Mice, and Country Living

0
More than 30 years after the Four Corners outbreak, New Mexico continues to report among the nation’s highest hantavirus pulmonary syndrome cases. Experts say the state’s ecology, climate cycles and rural living conditions have created an enduring hotspot for the rare but deadly disease carried by deer mice.
Economy

Community Solar Program Took Years to Arrive. Now the Solar Panels Are Finally Rising.

0
After years of delays, New Mexico’s community solar program is beginning to expand, with new projects coming online across the state. But developers and advocates say high interconnection costs and complicated billing rules still threaten the program’s long-term success.
Lifestyle

Patient Voices Push New Mexico Lawmakers to Spotlight Healthcare Access and Affordability

0
New Mexico lawmakers spotlighted healthcare after hearing directly from patients, emphasizing urgent concerns about access, affordability, and workforce shortages.
Lifestyle

Health Officials Clarify Hantavirus Risk: No Person‑to‑Person Spread

0
New Mexico's health officials have emphasized that the state's Hantavirus (Sin Nombre Virus) is not transmitted from person to person, which differs from the Andes virus that was responsible for an outbreak aboard a cruise ship. There have been many reports around the world about the Andes virus being transmitted by other people, and this caused people to worry about being able to contract the Andres virus from residents of New Mexico. The Andes virus is the only hantavirus known to be transmitted by another person in South America. The Sin Nombre Virus can only be contracted by contact with infected rodents, or their excrement. There are several ways to help to prevent hantavirus exposure, including disinfecting rodent nests and debris, ensuring that all points of entry into the home are sealed and practicing safe cleanup methods.
Education

‘You Are Not Alone’: Grief Kits Help Students Cope with Loss 

0
Albuquerque Public Schools received grief kits after the Rotary Club of Albuquerque and the Grief Center worked together to provide resources that help students cope with loss.

Topics

Community Spotlight

New Mexico’s Recipe for Hantavirus Risk—Climate, Deer Mice, and Country Living

0
More than 30 years after the Four Corners outbreak, New Mexico continues to report among the nation’s highest hantavirus pulmonary syndrome cases. Experts say the state’s ecology, climate cycles and rural living conditions have created an enduring hotspot for the rare but deadly disease carried by deer mice.
Economy

Community Solar Program Took Years to Arrive. Now the Solar Panels Are Finally Rising.

0
After years of delays, New Mexico’s community solar program is beginning to expand, with new projects coming online across the state. But developers and advocates say high interconnection costs and complicated billing rules still threaten the program’s long-term success.
Lifestyle

Patient Voices Push New Mexico Lawmakers to Spotlight Healthcare Access and Affordability

0
New Mexico lawmakers spotlighted healthcare after hearing directly from patients, emphasizing urgent concerns about access, affordability, and workforce shortages.
Lifestyle

Health Officials Clarify Hantavirus Risk: No Person‑to‑Person Spread

0
New Mexico's health officials have emphasized that the state's Hantavirus (Sin Nombre Virus) is not transmitted from person to person, which differs from the Andes virus that was responsible for an outbreak aboard a cruise ship. There have been many reports around the world about the Andes virus being transmitted by other people, and this caused people to worry about being able to contract the Andres virus from residents of New Mexico. The Andes virus is the only hantavirus known to be transmitted by another person in South America. The Sin Nombre Virus can only be contracted by contact with infected rodents, or their excrement. There are several ways to help to prevent hantavirus exposure, including disinfecting rodent nests and debris, ensuring that all points of entry into the home are sealed and practicing safe cleanup methods.
Education

‘You Are Not Alone’: Grief Kits Help Students Cope with Loss 

0
Albuquerque Public Schools received grief kits after the Rotary Club of Albuquerque and the Grief Center worked together to provide resources that help students cope with loss.
Technology

New Mexico Reopens Fight Over Toxic Oil and Gas Wastewater — Environmentalists Call It a Political Gamble

0
New Mexico regulators voted to revive a contentious rulemaking process that could expand the use of treated oil and gas wastewater beyond drilling sites, reigniting a fierce clash between industry advocates and environmental groups over public health, water scarcity and political influence.
Community Spotlight

Wastewater Sounded the Measles Alarm in New Mexico—Before Doctors Even Caught It

0
A new study shows New Mexico health officials detected measles in wastewater five days before hospitals confirmed cases, highlighting sewage surveillance as a powerful early-warning system during the nation’s largest measles outbreak in decades.
Lifestyle

Newborn Dies After Mother’s Raw Milk Listeria Infection

0
A newborn in New Mexico died after contracting listeria from raw milk consumed by the mother during pregnancy, state health officials confirmed. This case highlights the severe risks of drinking unpasteurized dairy products, especially for pregnant women and infants.

Related Articles